Making a claim on behalf of your client 

We are managing around 10,000 live claims at any point in time and have developed a process to make claims as easy as possible, for you and your client.

In our claims section you will find:

We are flexible in our approach to managing claims and will work to tailor the claims management protocol to you and your client's requirements. 

Please get in touch if you would like to discuss this with us. The details of the named Claims Executive allocated to your client will be provided on the Certificate of Insurance.

Members not customers

The TT Club is a mutual organisation, owned by its Members. From the minute your client joins us, you will notice the difference:  

  • Our people share the Club’s culture of being on your side
  • You can opt to deal with local offices across the globe or through a central contact
  • A named individual will oversee each claim, swiftly and efficiently
  • Directors have discretion to pay claims, which may not be clearly covered
  • Our ClaimsTrac system allows you to track your claims progress online, 24/7

Keeping you out of the courts

As part of the Thomas Miller Group, we have access to experienced claims assessors, surveyors, legal teams and other experts on every continent. Our aim is always to find the best outcome for our Members. Often that means negotiating settlements that avoid lengthy and costly legislation.

24 Hour Claims Hotline
+44 7000 882582

ClaimsTrac

Register for ClaimsTrac for 24/7 claims access.

Through Transport Mutual Insurance Association Limited and TT Club Mutual Insurance Limited, trading as the TT Club. TT Club Mutual Insurance Limited, registered in the UK (Company number: 02657093) is authorised by the Prudential Regulation Authority and regulated in the UK by the Financial Conduct Authority and Prudential Regulation Authority. In Hong Kong, TT Club Mutual Insurance Limited is authorised and regulated by the Hong Kong Insurance Authority, in Singapore by the Monetary Authority of Singapore and in Australia by the Australian Prudential Regulation Authority. In the United States, TT Club Mutual Insurance Limited is approved as a surplus lines insurer in all states and is accessible through properly licensed surplus lines brokers. The registered offices are: 90 Fenchurch Street, London, EC3M 4ST.

Through Transport Mutual Insurance Association Limited, registered in Bermuda (Company number: 1750) is authorised and regulated in Bermuda by the Bermuda Monetary Authority and is authorised in the UK by the Prudential Regulation Authority and regulated in the UK by the Financial Conduct Authority and Prudential Regulation Authority.

The UK VAT Identification number for Through Transport Mutual Insurance Association Limited is: GB 564 5244 35 and for TT Club Mutual Insurance Limited is: GB 564 3375 30. The Italian VAT Identification number for TT Club Mutual Ltd is: 03627210101.