Global visibility with ClaimsTrac

Keeping track of claims in multiple countries across different time zones can be a real headache – but not for our Members and their brokers. Our unique ClaimsTrac online tracking system allows you to access vital information about all of your claims, 24/7, at your convenience.

ClaimsTrac enables you to view: 

  • the Claim Handler’s case summary to see the issues at stake and the general strategy to bring each claim to conclusion
  • a breakdown of the costs split between the claim itself, the handling fees and lawyers’ and surveyors’ fees
  • the cost reserves set against each claim

Simple claims analysis, anywhere in the world

With ClaimsTrac you can undertake a full analysis of your claims records, by monetary value or by date of incident. You can create bespoke reports by country, accounting year, claim status or risk type. It’s a versatile system that can save you time and money.

Instant claims overview

You can take a total overview of your history or drill down into the detail of an individual claim. By seeing where the most frequent or severe losses are occurring you can identify problem areas and work to avoid future claims or mitigate future risk.

Access to record statements

A summary of total contributions (premium) paid and estimated, and total claims can be generated including the actual loss ratio for the current year and previous five years. Transparency at renewal As well as using ClaimsTrac to view your claims information we will also provide a Record Statement at renewal showing all paid and estimated claims, so you can understand how your renewals premium has been structured.

Through Transport Mutual Insurance Association Limited and TT Club Mutual Insurance Limited, trading as the TT Club. TT Club Mutual Insurance Limited, registered in the UK (Company number: 02657093) is authorised by the Prudential Regulation Authority and regulated in the UK by the Financial Conduct Authority and Prudential Regulation Authority. In Hong Kong, TT Club Mutual Insurance Limited is authorised and regulated by the Hong Kong Insurance Authority, in Singapore by the Monetary Authority of Singapore and in Australia by the Australian Prudential Regulation Authority. In the United States, TT Club Mutual Insurance Limited is approved as a surplus lines insurer in all states and is accessible through properly licensed surplus lines brokers. The registered offices are: 90 Fenchurch Street, London, EC3M 4ST.

Through Transport Mutual Insurance Association Limited, registered in Bermuda (Company number: 1750) is authorised and regulated in Bermuda by the Bermuda Monetary Authority and is authorised in the UK by the Prudential Regulation Authority and regulated in the UK by the Financial Conduct Authority and Prudential Regulation Authority.

The UK VAT Identification number for Through Transport Mutual Insurance Association Limited is: GB 564 5244 35 and for TT Club Mutual Insurance Limited is: GB 564 3375 30. The Italian VAT Identification number for TT Club Mutual Ltd is: 03627210101.