Bulletins

The following is a brief list of actions to be taken in the event of a claim or event likely to lead to a claim. It may be useful to circulate copies of this page to your staff or include the instructions in your operational manuals.

  • Do not admit liability.
    You should under no circumstances admit liability by saying anything that amounts to: “it was my fault”. This is a condition of your insurance.
  • Investigate the cause of loss or damage and take steps to avoid any further damage
  • Retain any evidence and all documentation.
    The circumstances of a claim, or the events likely to lead to a claim should be documented. In particular, documents such as gate passes, discharge reports,customs reports, bills of lading and delivery documents should be retained. Other documents or information required by the Club should be supplied as quickly as possible.
  • Notify the Claims Contact specified in your Certificate (or any Club office) as soon as possible.

Sales Enquiries

For information on getting a quote

Making a Claim

Where to contact to make a claim

My TT Club

Member and Broker
Login / Registration

Through Transport Mutual Insurance Association Limited and TT Club Mutual Insurance Limited, trading as the TT Club. TT Club Mutual Insurance Limited is authorised and regulated in the UK by the Financial Services Authority (registration number 202852), in Hong Kong by the Hong Kong Insurance Authority, Singapore by the Monetary Authority of Singapore and in Australia by the Australian Prudential Regulation Authority. In the United States, TT Club Mutual Insurance Limited is approved as a surplus lines insurer in all states and is accessible through properly licensed surplus lines brokers.

The UK VAT Identification number for Through Transport Mutual Insurance Association Limited is: GB 564 5244 35 and for TT Club Mutual Insurance Limited is: GB 564 3375 30.

The Italian VAT Identification number for TT Club Mutual Ltd is: 03627210101.