Making a claim
Making a claim on behalf of your client
We are managing around 10,000 live claims at any point in time and have developed a process to make claims as easy as possible, for you and your client.
In our claims section you will find:
We are flexible in our approach to managing claims and will work to tailor the claims management protocol to you and your client's requirements.
Please get in touch if you would like to discuss this with us. The details of the named Claims Executive allocated to your client will be provided on the Certificate of Insurance.
Members not customers
The TT Club is a mutual organisation, owned by its Members. From the minute your client joins us, you will notice the difference:
- Our people share the Club’s culture of being on your side
- You can opt to deal with local offices across the globe or through a central contact
- A named individual will oversee each claim, swiftly and efficiently
- Directors have discretion to pay claims, which may not be clearly covered
- Our ClaimsTrac system allows you to track your claims progress online, 24/7
Keeping you out of the courts
As part of the Thomas Miller Group, we have access to experienced claims assessors, surveyors, legal teams and other experts on every continent. Our aim is always to find the best outcome for our Members. Often that means negotiating settlements that avoid lengthy and costly legislation.