As a specialist in transport and logistics, with over 50 years’ experience, we’ve seen almost every type of claim you can imagine. Our global reach and access to experts means that we can handle your claims quickly and efficiently.

24 Hour Hotline

The TT Club runs a 24-hour hotline for claims assistance. Simply call: +44 7000 882582

Members not customers

The TT Club is a mutual organisation, owned by its Members. From the minute you join us, you will notice the difference:  

  • Our people share the Club’s culture of being on your side
  • You can opt to deal with local offices across the globe or through a central contact
  • A named individual will oversee each claim, swiftly and efficiently
  • Directors have discretion to pay claims, which may not be clearly covered
  • Our ClaimsTrac system allows you to track your claims progress online, 24/7

Keeping you out of the courts

As part or the Thomas Miller Group, we have access to experienced claims assessors, surveyors, legal teams and other experts on every continent. Our aim is always to find the best outcome for our Members. Often that means negotiating settlements that avoid lengthy and costly legislation.

Global reach

With 20 claims offices across 18 countries, covering many jurisdictions, we can handle your claims in a local language, respecting local culture and compliance. Our local claims network can be at the scene of an incident within hours, providing assistance and collecting findings that might prove useful in third party recovery.

Our International Reach

Our global network of offices serves members
and customers in over 100 countries worldwide.

Through Transport Mutual Insurance Association Limited and TT Club Mutual Insurance Limited, trading as the TT Club. TT Club Mutual Insurance Limited, registered in the UK (Company number: 02657093) is authorised by the Prudential Regulation Authority and regulated in the UK by the Financial Conduct Authority and Prudential Regulation Authority. In Hong Kong, TT Club Mutual Insurance Limited is authorised and regulated by the Hong Kong Insurance Authority, in Singapore by the Monetary Authority of Singapore and in Australia by the Australian Prudential Regulation Authority. In the United States, TT Club Mutual Insurance Limited is approved as a surplus lines insurer in all states and is accessible through properly licensed surplus lines brokers. The registered offices are: 90 Fenchurch Street, London, EC3M 4ST.

Through Transport Mutual Insurance Association Limited, registered in Bermuda (Company number: 1750) is authorised and regulated in Bermuda by the Bermuda Monetary Authority. 

The UK VAT Identification number for Through Transport Mutual Insurance Association Limited is: GB 564 5244 35 and for TT Club Mutual Insurance Limited is: GB 564 3375 30. The Italian VAT Identification number for TT Club Mutual Ltd is: 03627210101.

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