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The challenge

A leading cargo logistics provider in San Francisco faced growing operational and safety risks due to an outdated supply chain management system. As data volumes increased, the legacy software struggled to keep up - creating inefficiencies, limiting real-time visibility, and exposing the business to potential security vulnerabilities. These limitations heightened the risk of delayed shipments, missed compliance checks, and cargo mismanagement, all of which could compromise safety and customer trust.

To address these challenges, Erbis was brought in to deliver a modern, secure, and scalable solution that would not only improve operational performance but also enhance safety and data protection across the supply chain.

The innovation

Erbis developed a next-generation supply chain optimisation platform designed to meet the demands of modern logistics. Built on a microservices architecture, the new system offers high fault tolerance, seamless scalability, and real-time responsiveness - ensuring uninterrupted, secure operations.

Key features include:

• Real-time shipment tracking for enhanced visibility and control
• Automated compliance checks to ensure regulatory adherence
• Advanced analytics for proactive risk management
• Role-based access control to safeguard sensitive data
• Integration with over 40 carriers, providing a unified view of logistics operations
• Custom dashboards and notifications, empowering users to make informed, safety-conscious decisions

How it works

The project began with a detailed assessment of the client’s operational needs and system limitations. Through collaborative design workshops, Erbis mapped out a transition to a microservices-based architecture, enabling modular development and high system resilience.

REST APIs were created to support seamless data migration and integration with existing platforms. New web forms were introduced to allow cost comparisons across carriers, while the system’s backend was fortified with encryption protocols and automated compliance logic. Throughout implementation, Erbis ensured continuity of service, minimising disruption while introducing powerful new capabilities.

Case study

The upgraded system has delivered measurable improvements in both safety and efficiency. Real-time tracking has significantly reduced the risk of cargo mishandling, while automated compliance checks have streamlined regulatory processes. Data encryption and role-based access controls have strengthened security, protecting sensitive customer and operational data.

Users have reported a marked decrease in manual errors and faster response times, contributing to safer, more reliable cargo delivery. The introduction of self-service dashboards has also improved transparency and reduced support requests, empowering users to manage logistics more proactively.

Potential impact

Erbis’ solution sets a new standard for secure, intelligent logistics management. By modernising legacy systems and integrating real-time data, it enhances operational resilience, reduces risk, and supports compliance in an increasingly complex regulatory landscape.

For logistics providers, this means fewer delays, safer cargo handling, and greater customer satisfaction. As global supply chains continue to evolve, Erbis’ technology offers a scalable, future-ready foundation for safer, smarter logistics operations.