Minimising spread of COVID-19 & maintaining service
Central to the TT Club’s Business Continuity arrangements is our ability to work remotely. Our Shanghai and Hong Kong offices have been able to work from home fully and effectively since the start of the outbreak in January, allowing normal business operations to continue.
As of Wednesday 18 March all our UK and Mainland European offices, Hong Kong and Shanghai, and US-based offices will be working remotely. We will still be providing the same high levels of service our members have come to expect from the TT Club.
If you need to get in touch with us urgently - particularly out of office hours - we recommend calling your Club contact directly, rather than relying on email. Contact details, including mobile phone numbers for our employees are available on the Club website here.
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Thomas Miller triggered its Crisis Management Team (CMT) in response the Coronavirus outbreak in China on 23 January. Since then the virus has spread to all continents and the situation monitored and managed through daily calls of the CMT. The health and security of our employees and clients is of vital importance to Thomas Miller. We are doing everything we can to ensure we minimise the potential impact on our employees and business operations worldwide, in accordance with Government advice and guidance.
The latest coronavirus outbreak in 2019 has had a wide and profound impact on citizens of a growing number of countries across the globe. The effects of the outbreak has witnessed disruption to many normal business operations in many countries. Even short periods of interruption to the manufacturing industry will inevitably give rise to various challenges through the international supply chain.
In a global supply chain it is not possible to retain control over every aspect of the transaction. Hence, it becomes important to carry out due diligence to ensure those to whom you entrust certain elements do so appropriately.