The Club's claims handlers, including those in Network Partner offices are now fully engaged in providing the Membership affected by the tragic events in Tianjin on the 12th August with proactive support and solutions in respect of the claims flowing from the incident.

The ethos of the Club remains to provide best in class resolution to all claims, working in partnership with Members and their brokers. This incident, though complex, remains one that is handled in accordance with the usual inclusive and cooperative approach that has been central to the Club's approach since its inception.

The Managers welcome feedback on this matter and in all instances, asking that this is directed through your usual contacts or, via the website's feedback link.